American Leak Detection of Dallas Testimonials

"Incredible integrity"

Chris was out to check for leaks in my Pool today. He was very professional on the phone and when he called to tell me the news I expected to hear how bad it was going to be, but he told me he found the issue in less than 5 minutes and that he was only going to charge for a service call. Saving me $$$. It’s not everyday you call someone you find on the internet display integrity like that. Thanks Chris!

- John A

"Won’t stop until the job is complete"

Chris Keene came out to check for leaks in my pool. During his first trip it started raining, so he had to stop. He came back the next day and gave me a final report. One week after the initial report I had some different issues. Chris came back out (twice) and finally found the ultimate culprit and fixed it. I 100% recommend these guys!!!

- Dave

"5 stars"

I really appreciate Chris Keene for his professionalism, knowledge, honesty and extremely hard work!!

- Paula

"Incredible"

I got to tell you, stressed out was an understatement with all the recent issues I had with this property. Chris came out and was very engaging. Most repair type people I have dealt with just want to come in, get to the job and split. Not Chris, he took the time to explain things and really put us an ease. Chris is a definite asset to ALD and should be used as a model example for what Customer Service means. Thank you!!!!!!!

- Josh W

"Outstanding service!"

Thank you for the prompt response to my pool problem! Chris Keene is knowledgeable, willing to explain the process and punctual. He systematically completed a thorough examination of the pool and discovered the problems. Yes, there was more than one leak! If the need arises, I will definitely use American Leak Detection again! I called the office the day before my appointment and was given clear information on how to be prepared for the technician and all with a cheerful attitude. Well done American Leak team!

- Brenda

"Chris was great"

I had great concern over some leaks in my aging pool. Chris was very thorough and pleasant to work with. Efficient and no nonsense. Bravo!

- Keith Eppich

"Courteous, informative, extremely professional"

My technician, Justin, was courteous, informative, extremely professional, and respectful! I can't thank his kindness enough... plus he was early! Great company!

- Cindy C.

"Had the leak found and repaired in no time!"

Chase was outstanding, as we had a hot water pipe leak under our slab. He came out and detected the leak in no time, and gave us a couple of quick-fix scenarios. Once the excavation was finished, Chase had the leak found and repaired in no time. When the crew came out to re-cement the work area of the excavation and Chase came back to check their work, he was not satisfied, since the cement work was rough/uneven, which did not match up to the existing flooring in our family room. Chase made them come back and redo the cement at no additional cost to us. A few weeks later, we discovered another small leak in our family room and Chase came to the rescue again. This time he found a pin-hole leak in the hot water pipe coming down from the hot water heater (located on the 2nd level). Chase is truly a person that will go above/beyond to provide superior customer satisfaction and he takes the time to explain in detail the work that is needed to be performed for what needs to be repaired.

- Larry R.

American Leak Detection of Dallas were able to detect a leak in the hot water line that another detection company was unable to locate. They also found a leak in the sewer line. Everyone at ALD was courteous, neat and efficient in their work. They also were co-operative with the insurance company in providing information necessary to handle the claim. I would highly recommend them to anyone who has a water leak problem!

- Mary Jay E.